Support Sites Home Page Screenshot - SMART(ER) Business Network Overview - Episode 6 - Support Sites Upgrades
Rate this post



For Your Reference:


 Now for a word from our fearless leader! : )




“Welcome, SMART(ER) Business Network members! We understand that navigating a vast array of features and resources can be overwhelming.


That’s why we’ve created this series of videos to help you understand what you have access to and how to leverage these powerful tools for your business efforts.


In each episode, we’ll dive deep into specific areas, guiding you through the features step-by-step. And don’t worry, we’ll be continually adding more features to meet your evolving needs.


So, you can always come back and check what’s new and make sure you’re not missing out on any game-changing opportunities.


We know that as a new member, it’s easy to feel overwhelmed by the wealth of information and possibilities within the network. But fear not!


Our series is designed to address things that overwhelm you and provide you with a clear roadmap to success.


Here you are, visiting the sixth episode of the series, with a total of twenty episodes published so far. And guess what?


We’re always open to adding more as we discover new features and innovative ways to support your growth.


Our goal is to ensure you have a comprehensive guide to follow, empowering you to make the most of your membership.


So, get ready to unlock the full potential of the SMART(ER) Business Network. We’re here to support you every step of the way, offering guidance, feedback, and insights to help you achieve your business goals.


See you inside!”


Session 6: The SMART(ER) Business Network’s Evolution: Embracing Enhanced Member Services


Exciting news, fellow members! The SMART(ER) Business Network is taking a giant leap forward in its evolution. We’re transitioning from the traditional support system of email tickets to a dynamic web-based platform, complete with live websites staffed by both human agents and AI agents. This progressive move is set to revolutionize the way we provide support and assistance to our valued members.


In this episode, we’ll walk you through this transformative transition and introduce you to the two innovative websites currently under construction. These websites are not just a cosmetic upgrade but represent a significant enhancement to our member services. Brace yourself for a world of convenience and efficiency!


One of the key benefits of this new system is the ability for members to find answers swiftly and effortlessly. Gone are the days of waiting for email responses or submitting tickets. With the introduction of comprehensive FAQ sections and an AI Staff Member, you’ll have access to a wealth of information at your fingertips. Say goodbye to unnecessary delays and hello to instant solutions!


But that’s not all – we’re taking member support to a whole new level. Beyond the FAQ sections and tutorials, we’re introducing chat and live phone call options. Need immediate assistance or prefer a more personal touch? Our dedicated support team is just a click or call away, ready to address your concerns and guide you through any challenges you may encounter. Our aim is to create a responsive and helpful support system that surpasses your expectations.


We understand that navigating the network can sometimes feel overwhelming, especially with its extensive range of features and services. That’s why our websites will be accompanied by tutorials and articles meticulously explaining each area of the network. You’ll have access to step-by-step guides, helpful tips, and insider knowledge that will empower you to make the most of our network’s offerings.


We’re confident that this new system will revolutionize the way you experience support as a member of the SMART(ER) Business Network. It’s our commitment to providing you with the utmost responsiveness and assistance, ensuring your journey with us is as smooth and rewarding as possible.


So, get ready to embrace this exciting evolution. The SMART(ER) Business Network is here to serve you better, with enhanced member services that will elevate your experience to new heights. Together, let’s embark on this transformative journey and unlock the full potential of our network.


Episode Wrap Up


To join now, go to the offer pages at under the shop menu tab. There you will see the various offers and can register to get started.


While there on the home page, you will also note the banners on the top and bottom of the page. The top one will take you to the latest sales offer (often the best offer too, by the way!), while the bottom banner will take you to the recruiting contest.


The recruiting contest runs from month to month and the data collection starts new (old data is purged/destroyed except for winners and reward recipient’s information for network use to track membership).


In Case You Missed Them – For Your Reference:


Here are the main links referenced throughout the introduction and overview sessions in this series again:







Again, see you inside! Please view the video and ask any questions in the comment section! We will get back to you ASAP…There are no dumb questions…We are here to help…




Coach Dave

Dave Sweney Italy 300x300 - SMART(ER) Business Network Overview - Episode 6 - Support Sites Upgrades

8 thoughts on “SMART(ER) Business Network Overview – Episode 6 – Support Sites Upgrades

  1. I’m thrilled to see the SMART(ER) Business Network’s commitment to enhancing member services and support. The transition from traditional email tickets to a dynamic web-based platform staffed by both human and AI agents is a significant step forward. The introduction of FAQ sections, AI staff members, and live chat options is a game-changer. It’s fantastic to know that members will have quick and easy access to information, assistance, and immediate solutions, eliminating unnecessary delays.

    The dedication to providing tutorials and articles explaining various network features is also commendable. This approach empowers members with the knowledge and guidance needed to make the most of the network’s offerings, making navigation less overwhelming.

    This evolution of the SMART(ER) Business Network represents a commitment to responsive and helpful member support, ensuring a smooth and rewarding experience for all. The emphasis on elevating member services and responsiveness is truly exciting, and I look forward to seeing how this transformation will benefit all network members. It’s a step in the right direction towards unlocking the full potential of the network.



    1. Hi there, Herman!

      Great to “see” you stop by again! We are always looking for honest feedback and suggestions from our members and from those who may want to join us at some point in the future (hopefully in the near future!). We are hoping that the episodes for the overview will help get more eyeballs on the network. 

      Visitors and members can more easily see the advantages it offers entrepreneurs, and that includes the support we provide. That is a real difference-maker from our experiences as a customer and as service providers. That is why when the power of having AI Staff was added to our network, we wanted to expand the ways we used them. 

      The SMART(ER) Business Network is complex, there are a lot of moving parts, and the email ticket system that we have used is not responsive enough for members. There is a learning curve for us too, as we add this new technology to the network, but all will be winners in the end! 


      Coach Dave

  2. Hey I think support site upgrades are like giving your business’s customer service a fresh makeover. In the digital age, it’s essential to keep these sites modern and easy to use. 

    This not only leads to faster issue resolutions and happier customers but also shows your commitment to excellent support. 

    The investments you make in these upgrades can result in long-term cost savings and smoother operations, benefiting both your business and your customers.

    1. Hi, Jake…

      You are spot on with your assessment I think. The easier we can make getting support for all aspects of the network the better user experience it will be for members. Plus it is also easier on our support staff as many of the questions that come up, again and again, can be quickly taken care of with little to no direct involvement on their part.

      From my own experiences with the frustrations that often rear their head with support, for many of the tools and services I have used over the years, I realize that anything we do to make the system work better will result in more members sticking around and also recommending the network to other entrepreneurs!


      Coach Dave : )

  3. SMART(ER) BUSINESS NETWORK’s “Episode 6 – Support Sites Upgrades” offers a comprehensive and user-friendly platform for anyone seeking to elevate their online presence. The episode brilliantly navigates the world of support sites and upgrades, making it an invaluable resource for entrepreneurs and businesses alike.

    The attention to detail is impressive, and the step-by-step guidance ensures that even those new to the concept can follow along. Whether it’s optimizing a website’s performance, enhancing security, or improving the user experience, this episode provides the tools and knowledge to do it effectively.

    My question is, does SMART(ER) BUSINESS NETWORK offer ongoing support or updates to keep up with the rapidly changing digital landscape? The information is incredibly valuable, but it’s important to know if there’s ongoing assistance to adapt to the ever-evolving world of online business.

    1. Hi, Notha!

      Yes indeed, we are there listening and watching what is going on in the market to further inform our members. They need this information, as you mention, just as we do to stay relevant and viable as a network that caters to the work-from-home or small business owner who may be struggling to start or grow and scale their businesses.

      As we collect information, we get it out to members via a variety of formats, We know that not everyone will look at emails, and we know they may not read a long blog post. So we add audio, short videos, synapses, coaching sessions, etc., so that many will be able to see and digest the information in a format that they are used to and use. 


      Coach Dave : ) 

  4. It’s clear that the SMART(ER) Business Network is committed to providing its members with the best possible experience.

    Question: How do you think these support site upgrades will impact your experience as a member of the SMART(ER) Business Network? Are there specific features or enhancements that you’re looking forward to the most, or any questions you have about the new system?

    1. Hi, Demi!

      Thanks for the questions, let me see how I can expand a bit on the process we are in the middle of right now and what impact it is going to have for all SMART(ER) Business Network members going forward. 

      As a member, once we have fully deployed the upgraded system, they will get answers and solutions much quicker. Many questions can be answered right from within the FAQ or tutorial sections eliminating the need for a chat with the AI Staff or a live SMART Support team member.

      There is still the option to open a ticket too if all else fails, and that will result in an immediate confirmation email that the request has been received and will be acted on ASAP. Then with the new system, the team member can act and get the solution/reply to the member.

      The user experience is going to be enhanced by the upgrades we are working on. From my personal experience, there is nothing more aggravating than having to wait until the next workday on a Friday for some kind of solution to a problem I am having with a tool or a service. 

      We will launch as soon as possible, and work out any bugs as we see how the system performs. This will be better than trying to fine-tune it to the nth degree and never getting it launched. IO am looking forward to seeing it in action likely as much as members are!


      Coach Dave : )

Leave a Reply

Your email address will not be published.